Social Distancing and Home Insurance

April 2, 2020 4 min read

Right now, the health of our employees and you, our clients, is our top priority.  Our physical locations have been closed since March 19th but that doesn’t mean we’re not here for you.  Brokers are working from home and their top priority is to maintain our high standard of service and be there for you and your insurance needs, while maintaining social distancing guidelines of course.

Insurance is an essential service

We play an important role in ensuring our customers have the right insurance coverage that fits their needs – whether it’s for a personal home, car or for your business. Right now, we are focused on how we can continue to service our clients and our community while providing you with all the information you need to get through this. Whether you are buying a new home or have time to shop your current policy to see if it is still the best for you, we’re here.

Buying home insurance.. from your home

We have been selling home insurance online for years so not much has changed on our end, but we wanted to show you what it looks like if you’ve never experienced it before.

Step 1

Some people like to shop for themselves and some want a hand, it doesn’t matter to us. If you want to get quotes for yourself, read through the next steps or just click the button below if you like some mystery. If you want a hand, email or call 204-944-8400 and a broker will walk you through everything (we are online 9am-7pm).

Get a Quote

Step 2

So you’ve clicked get a quote. Next you will be prompted to add some contact info, so we can help you through the process if need be.  You will then be directed to our online quotes where you will run through a series of pages collecting information so that we can provide you with an accurate quote.

If you get stuck at any point in the quote process, or have any questions, our chatbot Millie can answer them.  If you would rather just talk to a broker through the chat just type “real person”.  Once you enter your address, for most urban areas, an evaluator will pop up. If you use the details populated through that tool, it will refill much of the remaining required information and save you lots of time.

Step 3

After all the required information is collected, we then automatically shop the quote out to all the major insurers.  This way you know you are seeing all your options and getting the best coverage at the best price.  What that will look like for you is the image below.  It will show you rates from each company and you can also compare the different coverages.

Once you’ve selected an option you can request contact right there or answer a few more qualifying questions and provide info about your mortgage.

Step 4

You will then receive an email from our online broker attaching your verified quote, limits of coverage and explanation of coverages included. If they quote you with a different company than you selected they will explain why, as it is always in your best interests. Your broker will discuss with you any changes you might want to see to the policy or any discounts that weren’t in the quoting process (such as not selecting credit consent).  Once you agree on a quote, your broker will then ask for your previous insurance history, alarms certs and appraisal (if applicable).


Step 5

All that’s left is to sign on the dotted line.  Your broker will ask if you want to sign by e-signature or they can send the application as a PDF for you to print, sign and scan back.  All up to you.


Our main motivation for becoming a digital broker wasn’t to be able to run smoothly in a socially-distanced world but it doesn’t hurt.  Stay safe and stay home.

Start my quote

Written by

Davis started in the insurance industry in 2009. He completed a Bachelor of Business Administration-Marketing at the University of Winnipeg in 2017 and us currently completing a Master of Management Innovation at Queens University.  He obtained his full CAIB designation in 2016, has his LLQP certification in 2018 and is currently working on his CIP designation. Although his everyday function is not primarily as a broker, as he works on sales and marketing strategy, he enjoys the opportunity of applying his insurance and corporate innovation knowledge to find new ways to integrate technologies to innovate and make insurance simple, easy and clear.